Terms of Service

1. Agreement to Terms & Corporate Authority

These Terms of Service (“Terms”, “Agreement”) constitute a legally binding contract between you (“Customer”, “Contractor”, “Tenant”, or “You”) and BullParkIt Software Inc.(“BullParkIt”, “we”, “us”, or “our”). By creating an account, embedding our calculation widgets, accessing the contractor dashboard, connecting APIs or webhooks, or otherwise utilizing any portion of our software platform located at bullparkit.com or related subdomains (collectively, the “Service”), you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and our Privacy Policy.

If you are entering into this Agreement on behalf of a corporation, partnership, limited liability company, or other legal entity, you represent and warrant that you possess actual legal authority to bind such entity to these Terms. If you do not agree to these Terms in their entirety, you are strictly prohibited from accessing or using the Service.

2. Description of the SaaS Platform

BullParkIt develops and operates cloud-based software tools created specifically for concrete coating, epoxy flooring, polishing, and specialty trade contractors. The Service includes an embeddable website calculator widget that contractors install on their corporate websites to capture homeowner and commercial leads, an administrative configuration portal for setting square-footage pricing tiers and minimum fees, automated lead notifications, and webhook data routing to contractor-designated third-party CRM platforms.

3. Strict Multi-Tenant Data Isolation & Zero Lead Resale Covenant

Absolute Non-Compete & Confidentiality Guarantee: BullParkIt operates on an enterprise multi-tenant cloud architecture secured by cryptographic tokens and database-level Row-Level Security (RLS) policies. Your business configurations, individual pricing algorithms, square-foot labor and material formulas, markups, customer records, and homeowner leads belong exclusively to you.

BullParkIt COVENANTS AND WARRANTS THAT WE DO NOT AND WILL NEVER SELL, RENT, MONETIZE, BROKER, OR DISCLOSE YOUR INDIVIDUAL HOMEOWNER LEADS, CONTACT IDENTIFIERS, OR IDENTIFIABLE CONTRACTOR PRICING MATRICES TO ANY OTHER CONTRACTOR, COMPETITOR, MARKETING BROKER, OR THIRD PARTY.

4. Aggregated Regional Benchmarks, Price Spreads & Industry Statistics

4.1 Purpose of Regional Benchmarks: To educate homeowners on realistic market pricing expectations, deter unrealistic low-ball price shoppers, establish trade transparency, and demonstrate platform reach, Contractor grants BullParkIt the royalty-free right to de-identify, anonymize, and aggregate numerical pricing data (such as broad regional minimum, maximum, and average square-foot rates) alongside high-level platform statistics (such as total active contractor counts and geographic coverage by state, province, or metropolitan region).

4.2 Strict De-Identification & Non-Attribution Standards: BullParkIt expressly warrants and covenants that:

• No Individual Identification for Pricing: Public market benchmarks and regional price spreads displayed on BullParkIt web properties shall never identify any specific contractor by company name, logo, contact information, or individual rate card;
• Non-Attributable High/Low Spreads: Only generalized regional spreads (e.g. regional lowest rate, highest rate, and median average) will be displayed. Data shall be mathematically anonymized and impossible to reverse-engineer to any individual business;
• Exclusivity of Captured Leads: Public benchmark displays shall never divert, broker, or sell homeowner leads captured through Contractor's embed widget to any third party.

4.3 Public Contractor Directory & Regional Coverage:Notwithstanding Section 4.2, Contractor agrees that BullParkIt may publicly display Contractor's publicly available business name, company logo, public website link, and geographic service areas within BullParkIt customer showcases, active contractor directories, or regional coverage maps to verify platform reach and active service presence. In no event shall BullParkIt link Contractor's public profile to their confidential backend pricing models or disclose their private lead records.

5. Independent Software Vendor Status — No Contractor or Agency Relationship

5.1 Pure Software Provider: BullParkIt is strictly an independent software technology vendor. BullParkIt is NOT a licensed general contractor, specialty concrete coating contractor, architect, structural engineer, project manager, trade inspector, or construction appraisal agency. BullParkIt does not perform, supervise, direct, or guarantee any physical labor, concrete preparation, resin application, moisture mitigation, or construction work.

5.2 Non-Party to Homeowner Contracts: BullParkIt is never a partyto any contract, agreement, quote, proposal, warranty, or business transaction entered into between a Contractor and any homeowner, property owner, general contractor, or client (“End-User”). Any contractual relationship, scope of work, payment dispute, warranty claim, or liability resulting from flooring services exists solely and exclusively between the Contractor and their client.

5.3 Independent Contractor Relationship: Nothing in this Agreement shall be construed to create an agency, partnership, joint venture, employer-employee, or franchiser-franchisee relationship between BullParkIt and any Contractor or End-User.

6. Nature of Calculations & Absolute Substrate Disclaimers

6.1 Preliminary Ballpark Estimates Only: All calculations, pricing ranges, summaries, and financial projections generated by the BullParkIt calculator widget are purely preliminary, non-binding mathematical illustrations derived exclusively from the formulas, base rates, minimum charges, and add-on rates configured by the Contractor.

6.2 Physical Substrate & Environmental Realities: Concrete coating, epoxy flooring, polyaspartic applications, and surface restoration involve physical, geological, and chemical variables that cannot be diagnosed, evaluated, or accounted for by software. These variables include, without limitation:

• Moisture Vapor Emission Rates (MVER), internal relative humidity, hydrostatic pressure, and the presence or failure of vapor barriers beneath the slab;
• Surface contamination, including engine oil, hydraulic fluid, glycol, silicones, animal fats, battery acid, and chemical penetrations;
• Concrete Surface Profile (CSP) requirements, existing sealers, curing compounds, adhesive residue, or previously delaminating epoxy requiring mechanical shot blasting, diamond grinding, or scarification;
• Concrete compressive strength, dusting or spalling concrete, soft aggregate, micro-fractures, moving expansion joints, and structural cracks;
• Ambient temperature, slab temperature, relative humidity, and dew point differentials during preparation and chemical curing.

BULLPARKIT DISCLAIMS ANY AND ALL LIABILITY FOR ANY DISCREPANCY OR VARIANCE BETWEEN A PRELIMINARY BALLPARK ESTIMATE AND THE ACTUAL FINAL COST, LABOR HOURS, OR MATERIALS INCURRED. CONTRACTOR BEARS 100% SOLE RESPONSIBILITY FOR CONDUCTING ON-SITE PHYSICAL INSPECTIONS, PERFORMING MOISTURE TESTING (ASTM F2170 / ASTM F1869), VERIFYING JOB SITE CONDITIONS, AND EXECUTING INDEPENDENT, BINDING WRITTEN CONTRACTS.

7. Contractor Lead Communications & TCPA / CASL Indemnity

7.1 Statutory Compliance Mandate: When homeowners submit their contact information (phone number, email address) through the calculator widget, Contractor is solely and exclusively responsible for ensuring that all subsequent telephone calls, automated SMS text messages, telemarketing, artificial voice dispatches, email communications, and CRM automated drips comply with all applicable telecommunications, marketing, and consumer protection statutes, including without limitation:

• The United States Telephone Consumer Protection Act (TCPA) (47 U.S.C. § 227) and Federal Communications Commission (FCC) regulations, including 1-to-1 prior express written consent requirements;
• The Federal Trade Commission (FTC) Telemarketing Sales Rule (TSR) and National Do Not Call Registry;
• The CAN-SPAM Act of 2003 and individual state telemarketing laws (including the Florida Telemarketing Act and Oklahoma Telephone Solicitation Act);
• Canada’s Anti-Spam Legislation (CASL) (S.C. 2010, c. 23) and CRTC Unsolicited Telecommunications Rules;
• All applicable local, state, provincial, and national privacy and consumer protection regulations.

7.2 No BullParkIt Outbound Telemarketing:BullParkIt acts solely as a technical conduit transmitting form entries from Contractor’s website to Contractor’s dashboard or webhook. BullParkIt does not initiate outbound telemarketing calls or marketing SMS dispatches to leads. Contractor covenants to maintain verifiable records of homeowner consent and to honor all opt-out or revocation requests immediately.

8. Subscriptions, Stripe Billing, Cancellations, & Chargebacks

8.1 14-Day Free Trial: New Contractor accounts receive a 14-day free trial. Full core features are provided during this period without requiring upfront payment information. Upon expiration of the trial, access to the administrative dashboard and embed widget functionality will be paused until an active subscription plan is selected.

8.2 Recurring Subscription Plans: BullParkIt offers subscription tiers (including Basic at $49 CAD/month and Pro at $129 CAD/month, or equivalent local currency). Subscriptions automatically renew on a recurring monthly billing cycle in advance unless cancelled prior to the renewal date.

8.3 Stripe Payment Processing: All subscription transactions, upgrades, and billing details are processed securely via Stripe, Inc. in compliance with PCI-DSS Level 1 standards. By providing payment credentials, you authorize BullParkIt (via Stripe) to charge the designated payment method on each renewal date.

8.4 Non-Refundable Policy & Cancellation: You may cancel your subscription at any time directly through the Billing tab in your dashboard or via the Stripe Customer Portal. Upon cancellation, your account will remain active through the end of the current prepaid billing period, after which future recurring charges will cease and embed widget scripts will be deactivated. ALL PAYMENTS ARE STRICTLY NON-REFUNDABLE. WE DO NOT ISSUE RETROACTIVE, PARTIAL, OR PRORATED REFUNDS FOR UNUSED TIME OR MID-CYCLE CANCELLATIONS.

8.5 Chargebacks & Payment Disputes: Initiating an unfounded chargeback, credit card dispute, or payment reversal with your financial institution constitutes a material breach of this Agreement. In the event of a chargeback, BullParkIt reserves the right to immediately terminate account access, revoke all embed licenses, and assess a $50.00 administrative fee plus all legal, collection, and recovery costs incurred.

9. Third-Party Integrations & CRM Bridges

The Service enables optional data forwarding via webhooks to third-party customer relationship management (CRM) platforms, automation hubs, and tools (including Zapier, Make, Jobber, Housecall Pro, Workiz, and GoHighLevel). BullParkIt does not operate, control, or warrant the uptime, functionality, API stability, or security of any third-party software. BullParkIt is not liable for data transmission failures, API rate limits, schema deprecations, or service disruptions caused by third-party platforms. Contractor is solely responsible for maintaining appropriate accounts and licenses with any connected third-party providers.

10. Intellectual Property & Embed License

10.1 BullParkIt Ownership: All rights, title, and interest in and to the Service—including software code, proprietary algorithms, database schemas, widget embeds, user interfaces, branding, trademarks, documentation, and all enhancements or modifications thereto—remain the exclusive property of BullParkIt Software Inc. and its licensors.

10.2 Limited Embed License: Subject to timely payment of subscription fees and compliance with these Terms, BullParkIt grants Contractor a revocable, non-exclusive, non-transferable, non-sublicensable license to embed the calculator script solely on domain names owned and operated by Contractor during the active subscription period.

10.3 Contractor Data: Contractor retains sole ownership of all trademarks, trade names, logos, custom pricing formulas, and customer lead records uploaded or created within their account. Contractor grants BullParkIt a limited, non-exclusive license strictly to host, transmit, and process such data as necessary to operate the Service.

10.4 Public Marketing & Directory Reference Rights:Contractor grants BullParkIt a royalty-free, non-exclusive license to use Contractor’s publicly available trade name, business logo, public website URL, and general geographic service territories in customer directories, regional coverage maps, marketing materials, and promotional showcases to identify Contractor as an active customer and user of BullParkIt. BullParkIt will never disclose Contractor’s private backend pricing formulas or lead contact records in connection with such marketing showcases. Contractor may request removal from promotional marketing showcases at any time by sending written notice to support@bullparkit.com.

11. Acceptable Use & Prohibited Conduct

Contractor and End-Users agree not to:

• Decompile, disassemble, reverse engineer, or attempt to derive the underlying source code of the Service or embed scripts;
• Scrape, crawl, harvest, or extract data from the platform using automated scripts, bots, spiders, or scrapers;
• Bypass, disable, or tamper with security mechanisms, authentication tokens, or rate-limiting protocols;
• Introduce viruses, worms, Trojan horses, or other malicious or harmful code;
• Resell, sublicense, frame, rent, lease, or distribute the Service to unauthorized third parties or build a competitive product;
• Use the Service to transmit fraudulent inquiries, deceptive lead captures, spam, or unlawful materials.

12. COMPREHENSIVE DISCLAIMER OF WARRANTIES (“AS IS” & “AS AVAILABLE”)

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE SERVICE, CALCULATOR SCRIPTS, EMBEDDED WIDGETS, DOCUMENTATION, AND ALL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. BULLPARKIT EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.

BULLPARKIT DOES NOT WARRANT THAT THE SERVICE WILL MEET YOUR SPECIFIC BUSINESS REQUIREMENTS, THAT ESTIMATE CALCULATIONS WILL RESULT IN PROFITABLE CONTRACTS, THAT OPERATION WILL BE UNINTERRUPTED OR ERROR-FREE, THAT THIRD-PARTY INTEGRATIONS WILL FUNCTION WITHOUT DELAY, OR THAT DEFECTS WILL BE IMMEDIATELY CORRECTED.

13. ABSOLUTE LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BULLPARKIT SOFTWARE INC., ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, SALES, BUSINESS, OR COMMERCIAL OPPORTUNITIES;
• LOSS OF LEADS, CUSTOMERS, CONTRACTS, OR BUSINESS GOODWILL;
• LOSS, CORRUPTION, OR COMPROMISE OF DATA OR COMPUTER SYSTEMS;
• ANY COATING FAILURES, BLISTERING, DELAMINATION, SPALLING, OR ON-SITE JOB DEFECTS;
• DISPUTES, LITIGATION, OR CLAIMS BETWEEN CONTRACTOR AND HOMEOWNERS/END-USERS;
• DOWNTIME, HOSTING OUTAGES, OR DELAYS IN TRANSMITTING WEBHOOKS OR EMAILS.

IN NO EVENT SHALL BULLPARKIT’S AGGREGATE TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE SERVICE, THESE TERMS, OR THE RELATIONSHIP OF THE PARTIES EXCEED THE TOTAL AMOUNTS ACTUALLY PAID BY YOU TO BULLPARKIT DURING THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED CANADIAN DOLLARS ($100.00 CAD), WHICHEVER IS LESS.

14. Broad Contractor Indemnification

Contractor agrees to defend, indemnify, and hold harmless BullParkIt Software Inc., its parent companies, affiliates, subsidiaries, and their respective officers, directors, shareholders, employees, agents, and licensors from and against any and all claims, demands, liabilities, damages, judgments, awards, losses, costs, expenses, and reasonable attorneys’ and legal fees arising out of or related to:

• (a) Contractor’s access to, use, or misuse of the Service or calculator widgets;
• (b) Any estimate, quote, proposal, representation, warranty, or contract between Contractor and any Homeowner, client, or third party;
• (c) Any physical concrete coating, surface preparation, resin installation, or trade labor performed or failed to be performed by Contractor;
• (d) Any personal injury, property damage, chemical damage, or structural failure occurring on any project site;
• (e) Contractor’s violation of any applicable federal, state, provincial, or local law, including consumer protection, contractor licensing, TCPA, CAN-SPAM, CASL, or telemarketing regulations;
• (f) Any infringement or misappropriation of third-party intellectual property rights by Contractor’s logos, trade names, or uploaded assets;
• (g) Any breach by Contractor of these Terms or the Privacy Policy.

15. Mandatory Dispute Resolution: Binding Individual Arbitration & Class Action Waiver

15.1 Informal Resolution Period: Before initiating formal legal proceedings, Contractor agrees to provide BullParkIt with written notice of any dispute at support@bullparkit.com. Both parties agree to engage in good-faith informal negotiations for a minimum period of thirty (30) days following receipt of such notice.

15.2 Binding Individual Arbitration:If the dispute is not resolved during the informal period, any controversy, claim, or dispute arising out of or relating to these Terms, the Service, or the relationship of the parties shall be settled exclusively by final and binding individual arbitration administered under the Arbitration Act (Ontario) or the ADR Institute of Canada (ADRIC) Commercial Arbitration Rules. The place of arbitration shall be Toronto, Ontario, Canada (or conducted remotely via secure videoconference by mutual consent). The arbitration shall be conducted before a single neutral arbitrator, and the arbitrator’s decision shall be final, binding, and enforceable in any court of competent jurisdiction.

15.3 CLASS ACTION WAIVER: ALL CLAIMS AND DISPUTES MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, OR REPRESENTATIVE BASIS. CONTRACTOR EXPRESSLY AND IRREVOCABLY WAIVES ANY RIGHT TO COMMENCE, JOIN, OR PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING AGAINST BULLPARKIT.

15.4 Waiver of Jury Trial: Both parties knowingly, voluntarily, and irrevocably waive any constitutional or statutory right to a trial by jury in any court proceeding.

15.5 One-Year Limitation Period: YOU AGREE THAT REGARDLESS OF ANY STATUTE OR LAW TO THE CONTRARY, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CLAIM OR CAUSE OF ACTION IS PERMANENTLY AND FOREVER BARRED.

16. Governing Law & Jurisdiction

These Terms and any dispute arising out of or related to this Agreement shall be governed by, and construed in accordance with, the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply. For any dispute not subject to binding arbitration, the parties consent to the exclusive personal jurisdiction and venue of the provincial and federal courts located in Toronto, Ontario, Canada.

17. Severability, Force Majeure, & Entire Agreement

17.1 Severability: If any provision of these Terms is determined by an arbitrator or court of competent jurisdiction to be invalid, illegal, or unenforceable, such provision shall be enforced to the maximum extent permissible, and the remaining provisions of these Terms shall remain in full force and effect.

17.2 Force Majeure: BullParkIt shall not be liable for any delay or failure in performance resulting from causes beyond its reasonable control, including acts of God, extreme weather, telecommunications or Internet outages, cloud infrastructure failures (e.g. AWS, Vercel, Supabase), cyberattacks, government orders, or labor disputes.

17.3 Modifications to Terms:BullParkIt reserves the right to modify or update these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page with a revised “Last Updated” date or through an in-app notice. Continued use of the Service following such modification constitutes your binding acceptance of the revised Terms.

17.4 Entire Agreement: These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and BullParkIt Software Inc. with respect to the Service and supersede all prior or contemporaneous understandings, representations, and agreements.

18. Customer Support, Legal Notices & Contact Information

All legal notices, customer support requests, or communications concerning these Terms of Service must be directed in writing to: